We had a broken spring on the garage door and had a vehicle stuck inside the garage. The Serviceman was able to come out same-day. I had found another company that was about $20 cheaper but it would be about 3 days before they could come. He had the garage door fixed within a couple of hours. The final cost was very close to the original estimate. He seemed very knowledgeable, and even made me aware that the rollers will need to be replaced in a couple of years. He also greased all areas that needed to be greased. I would recommend this company to anyone.
I had a broken spring on my 18 foot garage door. I called in the afternoon and before 5:30 that night a service technician showed up at my front door to replace the spring. I was impressed that they came so quickly and after normal business hours. The technician said that because of the size of the door that he did not have a spring on his truct, but would be back tomorrow with a new set of springs. True to his word, he came the next day in the early afternoon with the new springs. He installed them quickly and adjusted the tension. He then lubricated all of the rollers with being asked. He was very cordial and knew exactly what he was doing. I asked him to adjust the door so it would close tight at the top and he quickly did it. I also asked him if he could fix the bottom weather seal and the top seal on the door. He told me that he did not carry the parts with him, but that his other technician would come and replace both parts which he did. I highly recommend this company. They are honest and very customer oriented and their price was very reasonable. Thanks to them my garage door is working and looks very nice again.
Service was great. The technician was kind and did a great job. The price was reasonable. Communication with the arrival time with the office needs improvement. I would still highly recommend their service.